FAQ Payment Methods

GENERAL

All orders should be placed through the website.

You can use following payments gateways:

- Paypal

-Shopify

- Klarna

- Google Checkout

We accept all cards except American Express and Diners Club.

If you are ordering from outside of the UK please select your location from the flag dropdown at the top left of the screen.

This will enable you to shop in your local currency.

There are several things to check if your card doesn’t appear to be working:

Ensure that the card expiry date and start date have been entered in the correct order.

Make sure that the name you enter in the credit card section matches that printed on the front of your card and that your billing address matches what is printed on your bank statements.

Check that the telephone number and postcode you entered do not contain anything other than letters and numbers.

If you do not have an issue number, leave that box empty.

Visa orders over a certain amount can require a 3D secure password. This is a password linked to your debit or credit card and can be input via a pop up
window from VISA. If you cannot remember your password, there will be an option to reset it.

PAYPAL

Secure: whether you are paying bills, sending money or making a purchase, PayPal works hard to keep your financial information secure.

Fast: no need to enter all your financial information every time you shop. Speed through checkout with PayPal.

Easy: not only is signing up for PayPal free, but you can also make purchases and send money to family and friends in the U.S. using your PayPal balance or bank account, at no extra cost.

KLARNA

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,00 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Parlez and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You can always monitor your payments’ schedule in the Klarna app

All details of the Klarna Terms & Condition can be found here